Frequently asked questions

How is your service different from Uber and Lyft?

My service is private and membership based. This means that only members can schedule rides and services. Each member's ride is completely customized to their own tastes, right down to the temperature settings, radio stations, and seat preference. Consistent excellence is the only acceptable outcome for R.K. Chatman Enterprises! I provide free in-car wifi, free use of a tablet pc, and for business clients or students, there is an onboard printer available that members are free to use.

I am a doctor, can I schedule transports for my patients who need a ride to or from my office?

Yes! business members can use their memberships to get their clients to and from their practices. This is great for doctors, lawyers, dentists, realtors, beauticians and barbers, massage therapists, nail salons etc. who want to treat their clients like VIPs. Business members can schedule rides up to 6 months in advance and at a flat business courtesy rate!

Is there a cost for membership and how do I join?

Membership will always be free, and getting started is very easy. 1. Sign up for your free membership. 2. Create a preferences profile so your experience will be unique to you. You can have your favorite coffee or food waiting for you when you get into the car if that is listed in your preferences profile. 3. Schedule your first ride or service. It is free!

Are your rides one way or round trip?

It is entirely up to the member's needs. You specify the specifics of each appointment.

Do you offer any special discounts?

Yes! We don't just offer discounts, several of our member services are completely free for our members--Rides on Birthdays and anniversaries, trips to and from the Veterans Administration Hospital, trips to and from Chemo therapy, and the trip home for new mothers and their child are always free for our members.

Can I use my membership to schedule rides for other members of my household like my children for school, or my parents for appointments?

Absolutely! You can use your membership to make your day a little less hectic. It is the main reason our service was created. Please remember that you are responsible for the actions of those who you allow to use your membership privileges.

I am not very computer savvy, can I sign up and schedule services over the phone?

Absolutely! We realize that not all of our members are computer savvy or may not have access to a computer. We can help you with the sign-up and scheduling if that is your preference. Just call 919-961-0462 to sign up, or to schedule a ride or service.

What is your concierge service?

Our concierge service can be used for rides, errands, elderly well-checks, yardwork, housework, repair work, basically almost anything you can think of that will make your day or life easier. Consider Chatman Enterprises your personal assistant!

Do I need a credit card to join or use your service?

No. You do not need a credit card in order to use our service. You can always pay with a credit/debit card, but it is always entirely up to you.

R.K.Chatman Enterprises
A Service Organization